Description
Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff.
Effective communication can create the difference between a good workplace and a great one. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and how to have difficult conversations with your staff and coworkers. Participants will gain practical insights on fostering a positive work culture and improving team dynamics.
Learning Objectives
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Contact Hours: 2
Location: Online (Technical Requirements)
If you require accessibility accommodations beyond captioning, please contact us at least two weeks prior with information on how we can help.
